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Privitar Support

Technical excellence and a commitment to customer success

How can we help you?

We are committed to customer success and strive to ensure you have the best experience using our data provisioning and privacy solutions. 24/7 and standard support options are available with general support hours 8am-5pm across UK, US, and Asia customer time zones. If you're a customer looking for assistance, please select one of the options below.

Email us

To speak to a member of our support team please contact: support@privitar.com

Send email

Raise a support ticket

Customers under active support can use the Privitar Support Portal to create and monitor support tickets.

Log request

Access our user guides

Find user guides and other documentation for Privitar’s Modern Data Provisioning Platform.

Explore now

Commitment and ownership throughout the support process

The Privitar Support team has deep expertise across the Privitar Modern Data Provisioning Platform and related technologies. All support engineers undertake extensive training and are skilled problem-solvers, committed to ensuring the highest level of customer success. Support engineers act as a single point of contact responsible for coordinating the efforts of the wider Privitar team in order to resolve issues, fast. With this end-to-end approach, time to resolution is seamless and ensures efficient cross-functional communication.

Ready to learn more about Privitar?

Our team of data security and privacy experts are here to answer your questions and discuss how modern data provisioning can fuel business growth.